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Police Support Volunteers

Could you spare a few hours a week to assist your local police force supporting officers and staff? You could be involved in manning police station front counters, general administrative work, offer professional skills, such as social media and marketing or working with those directly affected by crime in their area. Whatever your role Police Support Volunteers make a significant impact on the constabularies and the communities they serve.

The Role

The roles performed by PSVs vary hugely within and between police forces. They can work within all departments, subject to relevant vetting, and can assist with a wide variety of tasks.

Some PSVs respond to advertised vacancies to fill a requirement of the force, while others proactively approach their local constabulary to offer their help through the donation of their time, skills and expertise.

Roles can be created based on the skills and time the individuals have to give, and all volunteers are supported and developed by dedicated volunteering teams. Training is provided and long-term career pathways are available, in roles which are rewarded and recognised.

Just some of the duties carried out by PSVs include:

  • Manning police station front counters
  • General administrative work
  • Role playing for officer and staff training
  • Skilled, professional work in areas such as social media and marketing
  • Vehicle maintenance
  • Criminal investigation support
  • Updating victims and witnesses
  • CCTV monitoring

And much, much more.

There is no minimum hour requirement, but volunteer teams work with PSVs to ensure the role gives the maximum impact, and hours are discussed during the application process.

Why become a PSV?

Volunteering provides an opportunity to do something worthwhile with your spare time, making a real difference to your local police force and to your community.

It allows you to become involved with policing and to be part of the policing family, which has the needs and interests of communities at its heart. It allows you to engage and interact with people from all backgrounds, whilst making a positive contribution to your area.

PSVs learn new skills whilst sharing and enhancing those they already have. They gain a deep insight into the fascinating world of law and order, whilst enhancing their CV by being part of a professional, public-focused organisation.

Who can apply?

Anyone over the age of 16 can apply to be a PSV.  Volunteers come from all walks of life, each bringing their own skills and specialisms.

All applicants must be vetted as they will be directly supporting officers and staff in their roles.

Many police forces welcome university students who are required to spend a year in industry, and can offer unique experiences in a range of business areas.

Each police force advertises roles for which they need voluntary support, but if you have a skill set that you wish to offer the police, contact them to see how they can create a role to maximise the skills you have.

PSVs are representative of the communities in which they work and every force strives to reflect this in their workforce.

Self-confidence
Communication Skills
Time Management
Decision Making
The ability to remain calm under pressure
Computer skills
Workplace skills – or something similar

My proudest achievement is in being able to develop my role to encompass further duties. By putting myself forward to help in a number of ways, I have been able to take on jobs that were taking up the time of police officers and PCSOs. They can now be released from the station to perform key policing duties.

Patricia Riley

My role is to help spread messages about road safety and to highlight the importance of safe driving.  I worked with others in the force and in the local community to launch CURSI, and we take our messages to local schools and groups. We also organise staged training events, setting up lifelike road traffic collisions with the Ambulance & Fire Service to educate young people in road and traffic safety, including issues such as the dangers of drink driving or using mobile phones.

John Ullathorne

I was so pleased to be able to make a difference, and contribute on a professional level.  With the PLOD team, I felt valued and appreciated. I was surprised and delighted to find that the police have a terrific sense of humour about their job, and they are also the most helpful and kind people you could ever hope to meet.  They are trained and encouraged to be helpful.  Many of them join because they want to help people.

Jill Hipson

My role involves managing Cheshire Police’s rural crime Twitter account.  I liaise with officers and staff who provide me with topical pictures and information to post, as well as promoting crime safety messages or appeals for information.  I also assist with corporate photography requirements and was recently involved in the production of the first corporate calendar for the force, taking shots of the Constabulary’s fleet of vehicles.

Ioan Said

Volunteering is far more engaging than I expected and provides a number of opportunities I wasn’t aware of.  There is a lot of variety in terms of ways in which you can help.  I have also been asked to act as a role player for police officer training, playing the role of a victim, witness or offender to help officers and new recruits to practice their processes and procedures.

Habib Kah

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